FAQs

Quick answers to the most common questions

Payment Returns Shipping Products Application Safety Contact

Which payment methods are accepted?

We accept bank transfer (prepayment) and PayPal. Depending on availability, cash payment upon pickup may also be possible.

How can I return an order?

Please notify us of your return by email in advance and provide your order number.

Return address:
Robert Vörde, Wellinghoferstr. 195C, 44263 Dortmund

Shipping costs & delivery time?

Shipping is fast and reliable. Shipping costs and estimated delivery time will be displayed to you at checkout. As a rule, shipping takes place promptly after receipt of payment.
More about shipping & packaging

Which fertilizer products do you offer?

We offer selected plant fertilizers for various applications, for example for growth, flowering, soil improvement and general plant care.
To the fertilizer products

How do I apply fertilizer correctly?

The exact dosage and application can be found on the respective product label or in the product description. Please adhere to the recommended amount to avoid over-fertilization.

Are your products safe to use?

Yes, with proper use, our products are safe. Please store fertilizers dry, cool and out of reach of children. Avoid contact with eyes and mucous membranes.
More about safety instructions

How can I get in touch?

For questions or problems, the best way to reach us is by email or using the information in the impressum.
To Contact

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